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Our solutions leverage proven frameworks such as CMMI, ISO, and Scrum, and feature an integrated mix of appraisals, training, consulting, and workshops to ensure that you receive the value that these frameworks are intended to provide – higher quality, faster delivery, and predictable, repeatable results.

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Our services include:

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Broadsword News

  • 18 August 2014, 8:53 pm
    Why you MUST involve the right stakeholders
    One of the most important components of project success is identifying and involving the right stakeholders. In the latest edition of the “Just the FAQs” CMMI series, Jeff Dalton, President of Broadsword, addresses stakeholder engagement and why it makes the critical difference.

    “The entire premise of “agile” is predicated on strong collaboration, transparency, and, most of all, being engaged,” said Dalton. In the article, he also discusses agile values, CMMI GP 2.7, and using tools such as TeamScore to encourage and track stakeholder involvement. 

    Dalton launched the monthly series with Pat O’Toole to provide answers to the most frequently asked questions about the CMMI, SCAMPI and process improvement.

    "Just the FAQs" is written and edited by Pat O'Toole and Jeff Dalton.  Please contact the authors at pact.otoole@att.net and jeff@broadswordsolutions.com to ask questions, offer ideas and provide input.
  • 14 July 2014, 4:21 pm
    How much bidirectional requirements traceability is enough to satisfy REQM SP1.4, and do we have to include both vertical and horizontal traceability?
    [Dear Readers, our good friend Pat O’Toole, CMMI expert and seasoned consultant, is collaborating with us on a new monthly series of CMMI-related posts, "Just the FAQs." Our goal with these posts is to provide answers to the most frequently asked questions about the CMMI, SCAMPI, engineering strategy and software process improvement. This month Pat talks about bidirectional requirements traceability. Take it away, Pat! ~ the CMMI Appraiser]

    Requirements Management (REQM) SP1.4, the practice that focuses on bidirectional traceability of requirements, is like the obnoxious sibling that demands to be the center of everyone's attention, to the detriment of that very special child who is much quieter and certainly much better behaved.  In the case of REQM, the well-behaved child is SP1.5 - Ensure Alignment Between Project Work and RequirementsSo let’s pause for a moment and give that angelic child the attention she so rightly deserves…

    There are essentially two ways for things to get out of alignment with requirements.  First, since most of us are human, every once in a while we make mistakes. Perhaps the designs/test cases don't cover a requirement or two, and perhaps they include a design element/test case that isn't directly tied to any of the requirements – thereby representing defects of both omission and commission. Typically such issues are detected through peer reviews or some other verification technique.  To rectify such issues, the designs/test cases are simply corrected or otherwise knocked back into alignment with the requirements.

    The second case occurs when everything is in glorious alignment with the requirements (cue the harp), but then that blasted requirement change is accepted.  Given the change, something now has to be realigned with this updated set of requirements.

    The specific goal supported by these sibling practices is, “Requirements are managed and inconsistencies with project plans and work products are identified.”  That latter half of this goal statement – the bit in bold – is the “glass half empty” view of the SP1.5 practice statement: “Ensure that project plans and work products remain aligned with the requirements.

    So here’s the punch line – although SP1.4’s expectation of “bidirectional traceability” gets all the attention and, with its discussion of “horizontal and vertical traceability,” more than its share of angst, it is merely the ENABLER of SP1.5 – the “maintain alignment” practice.  The thinking is that by establishing such traceability, the engineers are much more likely to cover all the requirements in the first place or, if not, to have their peers use the traceability mechanism to uncover errors of omission and commission when reviewing their work products.  In addition, bi-directional traceability enables more efficient analysis of candidate change requests, as well as more effective realignment of any and all affected work products with the new set of requirements.  And THAT’s why the model suggests we implement traceability – it’s simply a tool to help us keep things aligned.

    And which project work products should be kept aligned with the requirements?  Absolutely EVERYTHING – after all, if it weren’t for the requirements we wouldn’t have a project!  So the project plan, schedule, issues log, risk list, emails, use cases, prototypes, design elements, code, test cases, deployment plans, etc. etc. should all be targeted at meeting the project requirements.  However, although everything the project team does should be focused squarely on satisfying the requirements, not all of the work products they generate will gain efficiencies by being traceable to them.  Which ones do?  Ah, now THAT depends!

    So if you only focus on the obnoxious problem child, you may establish a bi-directional requirements traceability mechanism so intricate and academically beautiful that it warrants a patent, but one that may not best serve its intended purpose.  The engineers, who abhor doing non-value-added, administratively burdensome busy work, may begrudgingly use the thing, but their hearts won’t be in it.

    On the other hand, if you encourage the engineers to exercise professional judgment by establishing mechanisms that ensure that the key work products stay aligned with the requirements, they’ll get it, they’ll build it and, more importantly, they’ll USE it!  I don’t know about you, but I would much rather have smart engineers do smart things to help themselves than to force them to do something they don’t want to do just because some model tells them that it’s good for them – whether they believe it or not.  Remember – when it comes to engineers, improvement is best done with them and for them, not to them!

    © Copyright 2014: Process Assessment, Consulting & Training and Broadsword Solutions

    “Just the FAQs” is written/edited by Pat O’Toole and Jeff Dalton.  Please contact the authors at pact.otoole@att.net and jeff@broadswordsolutions.com to suggest enhancements to their answers, or to provide an alternative response to the question posed.  New questions are also welcomed! 
  • 2 July 2014, 5:21 pm
    Software Process and Measurement Program Features Broadsword President
    WATERFORD, MI – Jeff Dalton, President of Broadsword Solutions, revealed how a more resilient approach is needed to meet the challenges facing organizations adopting agile methods.  During an interview with Thomas Cagley, host of the Software Process and Measurement Cast (SPaMCAST), Dalton also discussed the importance of values and how frameworks such as the Capability Maturity Model Integration (CMMI) can be used to make agile more resilient.

    Dalton said that project teams are increasingly adopting agile, while other parts of the organization are running the business in ways that conflict with agile. In addition, large-scale adopters such as the DoD and Federal government are requiring agile for projects without understanding and embracing agile values, methods and techniques. Dalton says that these large scale adopters are driving change that will be detrimental to the future of agile.

    Dalton also discussed the impact of values.

    “We are seeing agile values being adopted at the team level.  Where they should be adopted is in the C-Suite,” Dalton said.  “They should be adopted by CEOs, CIOs, and CTOs in companies, then driven down throughout the organization so that the culture of the company adopts those values.”

    Dalton said there is a type mismatch organizationally between agile and process improvement methods.

    “Process improvement methods like CMMI, which are operational in nature, are being driven from the C-Suite and not being driven at the lowest part of the organization where the operational activities take place,” Dalton said.  “This is adding tons of overhead and tons of unneeded activity.  We have to start working with our executive teams to start not on agile, not on CMMI, but on values.  Values drive everything in a company.”

    To hear the complete interview, go to SPaMCAST 296.

    About Jeff Dalton

    Jeff Dalton is Broadsword's President, Certified Lead Appraiser, CMMI Instructor, ScrumMaster and author of "agileCMMI," Broadsword's leading methodology for incremental and iterative process improvement.  He is Chairman of the CMMI Institute's Partner Advisory Board and President of the Great Lakes Software Process Improvement Network (GL-SPIN).  Jeff has been named the Keynote Speaker for the PMI Great Lakes 2013 Symposium.  In 2008, Jeff coined the term Process Debt to describe the crushing over-bearing processes too many companies employ to achieve a CMMI rating.  He is a recipient of the prestigious Software Engineering Institute's SEI Member Award for Outstanding Representative for his work uniting the Agile and CMMI communities together through his popular blog "Ask the CMMI Appraiser."  He holds degrees in Music and Computer Science and builds experimental airplanes in his spare time.  You can reach Jeff at appraiser@broadswordsolutions.com.

    About Broadsword

    Broadsword is a Process Innovation firm that helps engineering and software companies do what they do, better.  You can learn more about Broadsword at www.broadswordsolutions.com